At a campsite with 100 pitches, there are hundreds of points to maintain: electrical hookups, water connections, sanitary facilities, roads, fences, the swimming pool, and equipment. Monitoring them all without a system is impossible. The result is reactive management (I act when something breaks) instead of proactive management (I act before it breaks).
Seasonal Maintenance Checklist
- Pre-opening (March-April): test the electrical system, check water connections, inspect the swimming pool (treatment, pumps, showers), test fire safety systems, and check roads and fences.
- Peak season (every week): check pool chlorination, inspect sanitary facilities, verify that barriers and gates are working, and clean gutters.
- Mid-season (July): overhaul pumping systems, check pitch electrical connections, and maintain rental equipment.
- Post-season (September-October): drain systems, winterize the swimming pool, carry out major building maintenance, and update the inventory.
Digital Work Orders with Ovvo Camping
Staff report a fault from the app with a photo and its location on the map. The manager assigns the work order with a priority and deadline. The pitch is automatically blocked for new bookings until the issue is resolved. Once the work is complete, the maintenance technician closes the order with notes and photos of the intervention.
Photograph every maintenance intervention before and after: if a guest claims damage that was already present, you have timestamped photographic evidence. This has already saved many managers from unfounded compensation claims.