How do I check today's arrivals?
Points to where the arrivals list lives and the steps to verify them and complete check-in.
Operational assistant for staff
AI assistant for campsites: a guide to your management software procedures
The operational assistant helps front-desk staff find the right feature, locate a setting and follow a procedure. It is a documented guide, not an operator acting on your behalf.
Request a demoWhat it does in practice
Use it like asking an experienced colleague. The panel is read-only: its guidance does not change bookings, rates or settings.
Where do I find pitch availability?
Guides you between calendar and map and explains where each pitch status is shown.
What should I check for telephone barrier requests?
Lists what to review in the booking and access settings before acting.
How do I review a booking before editing?
Describes what to check: dates, guests, payments and status, before correcting anything.
Three different assistants, not to be confused
OVVO Camping has distinct tools with distinct jobs.
Operational assistant (this page)
For staff, inside the software: guidance on features, settings and procedures.
Document AI in check-in
Reads guest documents (OCR) in digital check-in. A different job: extracting data from documents.
Sofia, public website chatbot
Answers visitors on the OVVO Camping website. Not the internal tool.
Example: a telephone barrier request
How the assistant walks through a real scenario without acting on the system.
1. The question
A guest calls from the gate. Ask: what should I check for a telephone access request?
2. The procedural answer
The assistant names the sections to consult: the booking, check-in status and access settings.
3. The check
You open those screens and review current data. Available sources document procedural guidance, not numerical answers obtained by querying live data.
4. The decision
Any action is taken by you in the software, as usual.
Documented scope
The displayed panel does not modify bookings. Procedural and settings guidance is documented; direct access to current data, occupancy counts or booking lists is not confirmed by available sources and must be checked in a demo.
Source
The tool is introduced on the What's New page as an operational assistant with a read-only panel.
See the assistant in a demo
We show you the panel and the questions most useful to your staff.
Request a demo